Lyn Cantor, President of Tektronix, announced deep packet inspection offering during TM Forum's Management World Forum. In today's mobile broadband and LTE environment, knowing voice, data and video performance at the individual customer level is critical for unlocking the customer experience value.
Key specific areas of carrier focus include:
1) Troubleshooting at subscriber and device level
2) Preventing churn by collecting data in real time
3) Looking at data for upselling opportunities